Shipping and Returns | TRESBEAU STUDIOS®

SHIPPING & RETURNS

We aim to pack and dispatch your order within 1-2 working days. Once dispatched, your item will arrive within the approximate timescales - please check shipping options.

Please note you may be contacted by DHL to pay duties & taxes upon delivery, in order for your order to be delivered you must pay this balance. We will work towards providing a duties and tax free shipping option as we grow as a company.

PLEASE NOTE:

During the COVID-19 crisis we are currently shipping as normal and we will endeavour to update all customers if there are any changes to this. However, some parts of the world are experiencing delays in courier times. Please refer to your tracking for further info.

WE DO NOT OFFER RETURNS, ONLY FREE NO HASSLE EXCHANGES.

We hope you love everything that you order from us, but don’t worry if something isn’t quite right. You have 14 days upon receipt of your order to return your item(s) for an exchange. After the last day of your exchange period, you may return unwanted item(s) within 20 days from the day of purchase for a store card which can be used throughout the site.

To start an exchange, please follow this link here.

Exchanges / will be issued up to 14 days from the date the product was received. Products should be returned unworn (other than trying them on), unwashed, undamaged, and unused with their original tags and secure packaging. Please make sure that you have carefully reviewed your order before finalising your purchase.

To start an exchange, please follow this link here.

Contact us at support@tresbeaustudios.com

Please avoid speaking with Royal Mail or DHL directly as this may complicate the process to resolve your issues as quickly as possible. We work as quickly as possible to get your orders to you.

DHL EXPRESS DELIVERY – Delivered within 1-2 working days. (£5.00)

FREE EXPRESS DELIVERY - SPEND OVER £100

*Working days are defined as Monday to Friday and exclude Bank Holidays.


DHL EXPRESS DELIVERY - Delivered within 2-4 working days. (£14.99)


FREE NEXT DAY DELIVERY - SPEND OVER £150


*Working days are defined as Monday to Friday and exclude Bank Holidays.


The shipping fee or order total does not include customs and duties and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

DHL EXPRESS DELIVERY - Delivered within 2-4 working days. (£14.99)


FREE NEXT DAY DELIVERY - SPEND OVER £150


*Working days are defined as Monday to Friday and exclude Bank Holidays.

The shipping fee or order total does not include customs and duties and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

DHL EXPRESS DELIVERY – Delivered within 2-4 working days. (£14.99)


FREE NEXT DAY DELIVERY - SPEND OVER £150

*Working days are defined as Monday to Friday and exclude Bank Holidays.

The shipping fee or order total does not include customs and duties and this will be charged accordingly by customs in your own country, based on the order value of your shipment.


DHL EXPRESS DELIVERY – Delivered within 2-4 working days. (£26.99)


FREE NEXT DAY DELIVERY - SPEND OVER £180


*Working days are defined as Monday to Friday and exclude Bank Holidays.


The shipping fee or order total does not include customs and duties and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

DHL EXPRESS DELIVERY – Delivered within 2-4 working days. (£23.99)


FREE NEXT DAY DELIVERY - SPEND OVER £180

*Working days are defined as Monday to Friday and exclude Bank Holidays.

The shipping fee or order total does not include customs and duties and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

DHL EXPRESS DELIVERY – Delivered within 2-4 working days. (£26.99)

FREE NEXT DAY DELIVERY - SPEND OVER £180

*Working days are defined as Monday to Friday and exclude Bank Holidays.

The shipping fee or order total does not include customs and duties and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

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